Shipping policy
Shipping Policy
GOLD COIN Oils
At GOLD COIN Oils, we are committed to delivering your orders quickly and safely. Please review our shipping policy below to understand how your order is processed and delivered.
1️⃣ Order Processing & Dispatch
- Prepaid Orders: Dispatched within 24 hours of order confirmation.
- Cash on Delivery (COD) Orders: Dispatched within 24–36 hours after order verification.
Orders placed on Sundays or public holidays will be processed on the next working day.
2️⃣ Delivery Timeline
- Orders are typically delivered within 1–5 working days, depending on the delivery location.
- For remote or outer service areas, delivery may take additional time based on courier partner coverage.
Delivery timelines are estimates and may vary due to external factors beyond our control.
3️⃣ Shipping Partners
We ship all orders through trusted courier partners, including Shiprocket, to ensure safe, secure, and reliable delivery across India.
4️⃣ Cash on Delivery (COD)
- COD service is available on selected pin codes only.
- Customers are requested to place COD orders only if they genuinely intend to receive the shipment.
- Rejected or undelivered COD orders may attract penalties as mentioned in our Return & Refund Policy.
5️⃣ Delays & Exceptions
Dispatch or delivery may be delayed during:
- Festive seasons or sale periods
- Extended government holidays
- Natural calamities or unforeseen circumstances
- Courier partner operational issues
We appreciate your understanding in such situations.
6️⃣ Address Accuracy
Please ensure that your shipping address, contact number, and pincode are accurate while placing the order. GOLD COIN Oils shall not be responsible for delays or non-delivery caused by incorrect or incomplete address details.
7️⃣ Order Tracking
Once your order is shipped, tracking details will be shared via SMS or email, allowing you to monitor your delivery status.
8️⃣ Contact Us
For shipping-related queries, please contact us:
📧 Email: goldcoinecommerce@gmail.com
📞 Phone / WhatsApp: +91 95145 88006
🕘 Support Hours: 9:00 AM – 6:00 PM (All 7 Days)